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Yearly Archives: 2011

Tracks in the snow

Posted by Mark Griffiths - Executive Producer at PHMG on

It starts in early November. The first request arrives in our inbox for a client to change the music on their on-hold production to something a little less corporate and a little more… festive. More arrive in the following days. … Read more>>


A tale for Christmas

Posted by Dave Murphy - Head of Copy at PH Media Group on

When I was a sprout, there was a Christmas when my parents took me to see some of their friends. Let’s call them Auntie Beryl and Uncle Bob. They weren’t relatives but they had that exclusive status your parents award … Read more>>


Free Christmas greetings for your waiting callers

Posted by Mike Cooke - Director of Production at PHMG on

We’re in the business of helping organisations to sound as good as they look on the phone, on the web and on site. We’re the leaders in providing companies with brand-congruent On-Hold Marketing, which replaces tinny music, beeps and silence … Read more>>


Seasoned greetings

Posted by Olivia Howlett - Head of Audio Branding at PHMG on

It’s not always easy to fill out a blank greeting card, or find an original way to convey our best wishes. That’s what professional writers are for, and we’ve got seven of them at PH Media Group. We’ve asked our … Read more>>


Santa's own playlist

Posted by Kristian Hunt - Director of Client Services at PHMG on

Among our many in-house audio branding specialists you’ll find experts in the production of brand-aligned playlists for exclusive commercial audiences. They’re the people who select and play the great music you hear in Harvey Nichols, Selfridges and other leading UK … Read more>>


They’ll leave a message if you really mean it

Posted by Dave Murphy - Head of Copy at PH Media Group on

I can’t think of a more boring business communication than the default manufacturer’s voicemail greeting on a handset or mobile. It’s like the first phone manufacturer realised it needed to prompt callers, came up with a forgettable line and said … Read more>>


Nine simple steps to season your greetings (for PH Media Group clients)

Posted by Mark Griffiths - Executive Producer at PHMG on

Here’s the easy way to add a little tinsel to your phone lines. We’ve created two free downloadable festive messages which offer the season’s greetings and thank your callers for their business in 2011. Step one. Take a few moments … Read more>>


Technology has changed. Why hasn’t your voicemail message?

Posted by Kristian Hunt - Director of Client Services at PHMG on

  Nearly a hundred years have passed between the invention of the telephone and the emergence of the commercial answering machine. That’s a lot of missed calls. Only in the 1980s did calls stop ringing out as businesses and homes … Read more>>


Making the personal professional

Posted by Olivia Howlett - Head of Audio Branding at PHMG on

Business voicemail is a contact point for customers, suppliers, strategic business partners and staff. Like other touchpoints it should convey your business’ brand values and deliver excellent service. The goal is to provide callers with an experience that exceeds their … Read more>>


Balancing group and individual identity

Posted by Olivia Howlett - Head of Audio Branding at PHMG on

Business voicemail greetings are often either very personal, or very corporate. The best, however, strike a perfect balance between the two. Callers need to know that they’re not just dealing with a trustworthy individual or a worthy company, but a … Read more>>


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